Support
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Refunds & Credits

My teacher missed a class — do I get a refund?

Yes — if the class wasn't made up, open a support ticket to receive a credit equal to the missed classes on your next bill.

Yes. If your teacher missed a class and did not make up for it, you're entitled to a refund.

Create a support ticket and you'll receive a credit on your next bill equal to the number of missed classes. You may also request the refund in cash instead — see Types of refunds.

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