Support
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Teachers

Switch to a different teacher

Request a teacher switch via a support ticket. Approval depends on availability and whether your concerns can be resolved.

You may request to switch to a different teacher if:

  • Your schedule no longer permits studying with your current teacher, or
  • You've reported issues with your class or teacher and we haven't been able to resolve them to your satisfaction.

How to request a switch

Create a support ticket and indicate that you'd like to switch to a different teacher. Our support team will reach out and initiate the process.

Note: A request to switch is not an automatic approval. Switching depends on:

  • Another teacher's availability,
  • Your own availability against the new teacher's schedule, and
  • Whether the issues prompting the switch can be — or have been — resolved.

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