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Parents & Child Accounts

What can a primary account holder do?

Primary users manage profiles, schedules, billing, donations, new enrollments, and cancellations for everyone on the account.

Primary (adult) users have full account management functions, for themselves and for every student enrolled under their account:

  • Profile: update profile sections.
  • Reschedule: add, remove, or switch class times.
  • Billing: update credit/debit cards and view billing history.
  • Donations: make new donations and update existing ones.
  • New enrollment: enroll new students under the account.
  • Cancel classes: cancel classes for any user on the account.
  • Passwords: update or change passwords for all users.

Note: Primary users cannot see class links for their children — each child must log in to their own account to join class.

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