Fix microphone and camera issues

If your teacher can't hear you, your browser's microphone permission is probably disabled. The classroom application needs microphone access to work.

Quick fix

1. Return to your Dashboard by clicking the Tanzeel logo (top left).
2. Wait about 10 seconds.
3. Click Go to class again, and allow microphone (and camera) access when prompted.

Browser-specific guides

• Safari on Mac: Apple's guides on controlling microphone access and website preferences in Safari.
• Safari on iPhone/iPad: see Access the classroom on iPhone, iPad, and Mac.
• Chrome (computer or Android): Google's guide to camera and microphone permissions.
• Firefox (computer or mobile): Mozilla's guide to camera and microphone permissions.